fb-pixel
FREE SHIPPING Fast Nationwide Delivery on All US Orders • 🕒 Last stock available: Don't miss out!
Genmax

Customer Support:
support@genmax.net

Mon - Fri: 9:00 AM - 6:00 PM EST

LEGAL AGREEMENT & OPERATING TERMS

Terms of Service

Effective Date: September 17, 2026

Overview

This website is operated by GENMAX (under Chongqing DK Power Machinery Co. LTD). Throughout the site, the terms "we", "us", and "our" refer to GENMAX. GENMAX offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing equipment from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our equipment or products for any unauthorized or illegal purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including copyright or emissions laws).

Section 2 - Equipment Specifications & Pricing

Prices for our generators, pressure washers, and parts are subject to change without prior notice. We reserve the right at any time to modify or discontinue any model or service without liability. We have made every effort to display as accurately as possible the colors, dimensions, and technical specifications of our products on the website.

Section 3 - Accuracy of Billing & Order Acceptance

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.

Section 4 - Disclaimer of Warranties & Limitation of Liability

We do not guarantee that your use of our website will be uninterrupted or error-free. You expressly agree that your use of, or inability to use, the service is at your sole risk. All products delivered to you through the service are (except as expressly stated by our written factory warranty) provided 'as is' and 'as available' for your use.

In no case shall GENMAX, our directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including lost profits, lost revenue, lost savings, or loss of data resulting from the operation or improper installation of power equipment.

Section 5 - Governing Law

These Terms of Service and any separate agreements whereby we provide you services or merchandise shall be governed by and construed in accordance with the commercial laws of the United States.

Section 6 - Contact Information

Questions about the Terms of Service should be sent to us at support@genmax.net.

Free US Shipping

On all continental orders, no minimums.

Up to 5-Year Warranty

Genuine factory warranty & nationwide service.

Direct OEM Support

Lifetime technical assistance by power experts.

30-Day Return Guarantee

Hassle-free 30-day evaluation period.