fb-pixel
FREE SHIPPING Fast Nationwide Delivery on All US Orders • 🕒 Last stock available: Don't miss out!
Genmax

Customer Support:
support@genmax.net

Mon - Fri: 9:00 AM - 6:00 PM EST

CUSTOMER SUPPORT & ASSISTANCE

Contact Genmax

Our technical support specialists and warranty team are here to help you with power inquiries, order status, and parts assistance.

Direct Assistance

Whether you are sizing an emergency backup generator, require warranty parts replacement, or need technical troubleshooting, reach our team directly.

Email Support

support@genmax.net

Typical response time: Within 12-24 hours

Operating Hours

Mon - Fri: 9:00 AM - 6:00 PM EST

Online ticket submissions open 24/7

Brand Heritage

Chongqing DK Power Machinery Co. LTD / Genmax US Support

Warehouses throughout continental United States

Send Us A Message

Free US Shipping

On all continental orders, no minimums.

Up to 5-Year Warranty

Genuine factory warranty & nationwide service.

Direct OEM Support

Lifetime technical assistance by power experts.

30-Day Return Guarantee

Hassle-free 30-day evaluation period.